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The Arizona Department of Health Services
Phoenix, AZ, United States
30 days ago
The Arizona Department of Health Services
Phoenix, Arizona, United States
30 days ago


Quality Assurance Officer

COME WORK WITH US! The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Pilot Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans.  Come check us out and see how you can make a difference in the lives of all Arizonans.

To learn more about ADHS CLICK HERE

Job Summary:

The purpose of the position is to monitor the Quality Assurance needs primarily for the Office of Microbiology but may include other offices within the laboratory. Assist with the inspection and administrative functions for the CLIA, ISO 17025, and other regulatory programs.

What will I be doing in this job?

−      Monitor all aspects of Quality Assurance for assigned areas (Microbiology/Molecular, Lab Support Services, Facilities, etc.), with internal audits and accuracy checks including follow up. Submit reports on the status of each of the sections. Perform internal investigations if significant issues are identified by internal audit, complaints, or QA reviews.

− Review of Supervisor's QA reports, all corrective actions, and all proficiency testing. Review the verification of performances.

− Review of testing procedures for compliance with laboratory regulations (e.g. CLIA, ISO, EPA, etc). Provide training on quality topics such as safety, regulations, and good lab practices. Assist with development and changes to the laboratory information management systems quality reports.

− Updating and maintaining the Guide to Laboratory Services, Quality Systems Plan, and Quality Assurance Manual.

− Assist with external inspections performed by CLIA, ISO, EPA, and other organizations performing laboratory accreditation activities.

What does this job require?

Knowledge of:

− General laboratory procedures, emphasis microbiology/molecular.

− Federal regulations and Arizona Revised Statutes related to laboratory testing.

− Good understanding of laboratory management and operational concepts.

− Specialized lab procedures (i.e. PCR, WGS).

− Lab safety precautions emphasis when working with infectious agents and hazardous materials.

− Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skills in:

−  Review and reading of professional literature.

−  Requires oral and written communication, analytical, interpersonal, listening, organizational, and evaluation.

−  Repetition.

−  Training courses and conferences.

Ability to:

−  Change priorities as issues arise.

−  Problem solving.

−  Work independently with minimal supervision.

−  Work independently or in a team to perform reviews of laboratory sections.

−  Able to see whole picture and not center on minor details.

−  Requires ability to analyze analytical data, reporting and evaluation of analyst qualifications in providing compliance data.

−  Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.



The ideal candidate will have:

−  Bachelor's degree from an accredited college or university with a major or minor in a laboratory science including twelve semester hours in microbiology or chemistry.

−  Professional background in laboratory science, microbiology or chemistry, with at least 4 years of experience.

Licenses and Certifications?

Driving is required for State Business.

− Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment.  Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11).


The State of Arizona provides an excellent comprehensive benefits package including:

−   Affordable medical and dental insurance plans

−   Paid vacation and sick time

−   10 paid holidays per year

−   Wellness program and plans

−   Life insurance

−   Short/long-term disability insurance

−  Defined retirement plan 

−  Award winning Infant at Work Program

−  Credit union membership

−  Transit subsidy

−  ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

ADHS Mission

To promote, protect and improve the health and wellness of individuals and communities in Arizona.

ADHS Vision

Health and Wellness for all Arizonians

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results. State employees are highly engaged, collaborative and embrace a culture of public service.

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer.

Having trouble applying for this position?

Email or call 602-542-4700 for assistance.

Job Information

  • Job ID: 58245908
  • Location:
    Phoenix, Arizona, United States
  • Position Title: Quality Assurance Officer
  • Company Name: The Arizona Department of Health Services
  • Industry: Laboratory Assessment
  • Job Function: Public Health Laboratory Scientist
  • Job Type: Full-Time
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 3-5 Years
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